As CEO of The Girl Scouts, Frances Hesselbein transformed the organization from a venerable but relatively staid institution promoting civic and homemaking skills into a vibrant, diverse one that emphasizes leadership, science, technology, and math. Who does she credit with her inspiration? Peter Drucker.
Law enforcement organizations and leaders of large corporations don’t often look to each other for ways to improve company culture. Yet in this case, corporate leaders could learn a thing or two from those who patrol the streets. John Katzenback theorizes that the success of the “broken windows” approach to reducing urban crime could provide some valuable lessons.
What is the best way to respond when a colleague announces that they’re moving on? Bill Wiersma offers his professional advice on how you should handle this awkward and sometimes painful situation.
Pope Francis’s efforts to transform the Catholic Church is a daunting task. He must simultaneously reengage a broad spectrum of believers and curb the power of an entrenched bureaucracy. In this article, examine the two step process that he has laid out to a maintain a sustainable transformation.
Skilled leaders inspire people to open themselves to new and challenging experiences. René Redzepi, owner and chef of Noma, did just that when he moved his entire staff of 66, from waiters to line cooks, to a restaurant he opened temporarily in Tokyo, Japan. The lessons he learned are instructive to leaders of all kinds.
What does it take to be successful at changing the culture within an organization? In this article I address the subject of peer coaching, an inexpensive and underutilized tool. When each member of a peer coaching pair acts as resource for the other, it provides them with a forum, a process, and a means of support.
Ernesto Sirolli’s unusual insight into what successful entrepreneurs do well comes from more than 30 years of helping others start businesses that thrive. His most sage advice: shut up and listen.
Is it a coincidence that “presence” and “present” have the same root? I don’t think so. While mannerisms and dress matter, it is the ine who gives their undivided attention that demonstrates real presence.
You don’t need to head up a large organization or be a boss to benefit from knowing how to be a good leader. Having leadership skills are useful when guiding teams, innovating solutions, and making decisions.
Anyone leading a team, attempting to engage a business partner, or navigate a relationship will soon learn that the process of giving feedback is complicated and often counterproductive. Douglas Stone and Sheila Heen, in their book “Thanks for the Feedback” argue that the smart investment is not teaching managers how to give feedback, but rather teaching employees how to receive it.